Support

If You Are Looking For Help, We Are Nearby.

General Questions

Do you have any questions how you can use AR for your business and campaign? Just give us a call and we are happy to discuss your project.

By E-Mail

If you prefer to send ons an email and go over you questions and project please just use the email bellow and we will get back to you asap.

Become an Agent

If you would like to become an agent and work on campaigns for your client please register today and let's get starts tomorrow.

Hours Support

Our team in the United States is available.
Monday to Friday: 7 am to 4 pm EST.
We have several agents across Germany available to talk and meet you.
Mondays to Fridays: 9 am to 5 pm

FAQ

Augmented reality (AR) is an interactive experience of a real-world environment where computer-generated 3D or 2D elements are placed in the real-world.

Newer device models will have AR software already integrated into your phone. Make sure you are running the latest software version. 

Experts predict the AR/VR industry to reach more than $25B by 2025—and the growth will continue steadily. That’s the bright future of augmented reality. 

An AR marker is a specific pattern or image that an augmented reality app can recognise. Once the app finds the pattern, it constantly ‘tracks’ the position of the pattern in real world space so the app can accurately place a virtual object onto the tracker.

There are several ways how you can start your AR experience. You can download our app and just open the camera and point it on a marker and it will start your AR experience.

By using our webAR solution, you just need to open your camera and scan a QR code or click on web-link to launch the AR experience in your mobile web browser. 

Yes and No. We have webAR & AppAR solutions. We have developed a native AR app that allows us to showcase very complex and realistic experiences that may not be possible without an app on a webAR experience. With our webAR solutions simply scan the QR code or click on the web-link and point your phone at the image target to activate the AR experience.

Yes, just contact us to discuss your project. Or became a partnering agent to manage projects in your local market. 

Yes, it is. However, this is browser technology is relatively new, so while we expect it to continue improving, there could be a variation in performance across devices. Thats why we have developed our own native app to give the users the best experience. This app also allows us to host your more complex effects that would bring webAR to its knees. Try it out it is simple to use just as Instagram and Snapchat. 

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